Alexandria Real Estate Equities, Inc. Jobs

Tenant Experience Coordinator - Alexandria LaunchLabs

Location Research Triangle, NC

Job Function Science & Technology

Employment Status Regular, Full-Time

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=ALEXANDRIARE&cws=40&rid=1242)

Alexandria Real Estate Equities, Inc. (NYSE: ARE), an S&P 500® company, is a best-in-class, mission-driven life science REIT making a positive and lasting impact on the world. As the pioneer of the life science real estate niche since our founding in 1994, Alexandria is the preeminent and longest-tenured owner, operator, and developer of collaborative life science mega campuses in AAA innovation cluster locations, including Greater Boston, the San Francisco Bay Area, New York City, San Diego, Seattle, Maryland, and Research Triangle. Alexandria has a longstanding and proven track record of developing Class A/A+ properties clustered in mega campuses that provide our innovative tenants with highly dynamic and collaborative environments that enhance their ability to successfully recruit and retain world-class talent and inspire productivity, efficiency, creativity, and success. Alexandria also provides strategic capital to transformative life science companies through our venture capital platform, Alexandria Venture Investments. For more information, please visit www.are.com.

The Company is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding, or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, or any other category protected by applicable federal, state or local law or ordinance.

Alexandria LaunchLabs is the premiere startup platform designed to satisfy a key unmet need for space for seed-stage life science and agri-food tech companies in Research Triangle Park, North Carolina. Alexandria LaunchLabs provides move-in-ready laboratory/greenhouse/office space, first-class support resources, shared equipment and services, creative amenities and startup capital – all of which are critical for dramatically accelerating the growth of seed-stage companies in the Triangle.

We are seeking a Tenant Experience Coordinator for the campuses in the Research Triangle. This individual’s primary responsibility is to be the main point of contact for all members and tenants, and support all business-related matters across the campus.

Essential Duties and Responsibilities:

• Act as the main point of contact for all members and tenants of Alexandria’s premier multi-tenant agtech and life science campuses.

• Interface with Asset Services and Building Engineers on campus improvements and repairs.

• Assist the Alexandria team and tenant/members in all business-related matters.

• Responsible for new company onboarding processes, member/tenant welcome packages, access control (security), visitor access, and guest registration.

• Manage the campus intranet platform, including company profiles, events calendar, campus communications, etc.

• Facilitate requests from member companies and tenants on the intranet and in the Angus workorder system.

• Order, maintain, and organize all office and pantry supplies.

• Provide budget planning support and Nexus Payables invoice management.

• Assist the Site Head in the planning and execution of strategic campus programming events.

• Act as regional point person for national programming platform and assist with regional thought leadership events.

• Manage Conference Center use and IT/AV meeting requirements.

• Work with the Research Triangle regional team to coordinate member applications, licensing, and company changes.

• Maintain, track and manage service contracts and certificates of insurance for all tenant/members, vendors and contractors.

• Assist the Laboratory Operations Manager in procurement, routine laboratory inspections and vendor relations.

• Develop contact lists and maintain regional outlook contacts database.

• Organize Alexandria team events and meetings.

Qualifications and Experience:

• Bachelor’s degree required.

• Previous work experience in events or hospitality preferred.

• Possess a general interest in agtech or life sciences.

• Client focused attitude a must.

• Ability to work in a fast-paced environment, multi-task, and prioritize effectively.

• Strong verbal and written communication skills to interact with individuals at all levels, provide guidance, and great customer service.

• Must be detail-oriented and highly organized.